- About
3 Reasons for Harcourts Success
- Culture
- Training
- Technology
We Create Success
Whenever anyone interacts with the organisation, they must be more successful for that interaction. Whether the person is a client, a business owner operating a Harcourts franchise or a receptionist, the organisation is committed to assisting and ensuring that that person achieves their goals, whatever they may be.
The Four Values A large percentage of Harcourts growth is organic, a reflection of this commitment. Harcourts business philosophy is based on this purpose and four specific values that are communicated frequently throughout the organisation. These values guide the decision making and behaviour of every individual within the Harcourts group. Not only does this contribute enormously to an enhanced client experience, it also determines how members of the team work together, creating an environment where team members are just as determined to assist each other as they are to satisfy their clients. People first Doing the right thing Being courageous Fun and laughterHaving the very best people is fundamental to Harcourts success
However providing them with the opportunity to be the very best practitioners is equally imperative. The organisation has recognised that a basic human need is growth, both personal and professional. Satisfying this not only delivers on the group's purpose to create success for every individual within the organisation but it also provides a compelling reason for people to stay with the organisation.
The Harcourts Academy The Harcourts Academy was established in 2000 to provide a vehicle for delivering a range of training programmes, from sales training for new entrants and cadetship's for the future team members, to high level business planning for multi office business owners. " - The Academy has a team of 15 people focussed solely on developing and delivering training and skill building sessions – over 400 last year alone."Maintaining industry leadership
Technology, specifically the Internet, has had and will continue to have a profound and far reaching impact on the public, our lifestyles, buying products and services and information gathering therefore creating the greatest opportunity for change and growth of any business.
Harcourts One Harcourts has a proprietary system - Harcourts One using the very latest Microsoft platform, which is a fully integrated, fully online programme that manages client databases and e-marketing, appraisal, listing and sales management, trust accounting and commission calculation, combining an internal social media platform, international referral system and all linking through to a fully integrated web 2.0 website. " - The first real estate organisation in New Zealand to upload listings to its own website, the first to have a website, the first to launch an application for PDA's and ipads, the first to develop a fully online programme for its offices to manage their business." - History
History in the Making
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1888
John Bateman Harcourt, head of one of Wellington New Zealands first families, establishes real estate and auctioneering company, Harcourt and Co.
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1985
Following negotiations with Stephen Collins from Christchurch-based Collins Real Estate a joint venture company, Harcourts Real Estate Ltd, is formed to operate the residential and rural side of the business.
The first Harcourts Bluebook is published.
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1988
Franchising begins with Harcourts franchising its 60 offices New Zealand wide.
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1996
Harcourts launches the first New Zealand searchable property database on the internet.
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1997
Harcourts expands its operation into Australia, opening six offices in Queensland.
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2001
Harcourts opens 200th office and achieves sales in excess of $5 billion for the year.
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2002
Harcourts launches The Academy, a training academy providing courses for sales, management and administration.
Harcourts expands its Australian operation into New South Wales.
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2004
Harcourts takes ownership of the Roy Weston Group of 50 Offices in Western Australia and 15 offices in Indonesia.
Harcourts forms joint ventures with leading independent Tasmanian company M&M Real Estate and Brock Real Estate in South Australia.
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2007
Harcourts announces a joint venture with the MPRE group of 21 offices in Victoria, Australia to create MPRE Harcourts. Harcourts now has offices in every state in Australia.
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2008
Harcourts expands into China, partnering with a major Shanghai developer, and opens in Shanghai.
Harcourts enter into a Joint venture with top South African real estate group, Homenet. 135 offices in South Africa, Botswana and Zambia join and rebrand to Harcourts.
Harcourts International launches its own charitable foundation – The Harcourts Foundation.
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2010
Harcourts enters Joint Venture partnership with USA company Altera to operate in California.
In Australasia Harcourts from joint venture with NAI Global to form new Commercial real estate company NAI Harcourts.
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2011
Harcourts enters Joint Venture with Landmark in Australia to form Landmark Harcourts, Australia's leading regional and rural real estate brand with over 130 real estate branches nationwide.
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- Quick Facts
By the Numbers
Latest Harcourts Facts
773
Offices5012
Sales Consultants1888
When we started(Last Updated Feb 2012)
- International Opps
